Resellers and University Bookstores:
To receive a discount you will need to order through Customer Care (see contact details below), please do not order through the online bookstore.
Toll-Free: 1.800.328.7560 U.S.A. and most of Canada
Phone: +1.651.454.7250
Fax: +1.651.454.0766
OR
Contact us here
Mailing address for returns:
BrightKey, Inc.
Attn: Receiving Department for SCISOC/MBAA
9050 Junction Drive
Annapolis Junction, MD 20701
United States of America
All returns must be pre-approved and shipped to our Maryland warehouse. If you send a return to our Minnesota office, instead of our Maryland warehouse, your return and subsequent refund will incur an additional service charge.
Discounts
Books and Other Publications:
Resellers and University Bookstores will receive a 10% discount off most list prices for authorized resellers. Introductory prices or other special offers are not valid for Resellers and University Bookstores with their discount. Not valid in combination with any other discounts.
Shipping to U.S. Addresses
Standard Shipping and Handling to the United States via UPS Ground with delivery within 5 to 7 business days after payment is processed. Please contact MBAA PRESS for a price quote.
Shipping to Addresses Outside the U.S.
International orders will ship via UPS Worldwide Expedited with delivery within 7 to 9 business days. Please contact MBAA PRESS for a price quote.
Credit Accounts
Prepayment is required on all orders unless credit is established. Proforma invoices will be generated upon request. To open a credit account, please provide:
1. Names of three U.S.A. publishers with whom you have active accounts. Include company name, contact, address, telephone, fax, and e-mail address.
2. Name, address, telephone, and fax of bank holding your business accounts.
3. Your name, address, telephone, fax, e-mail address.
For credit account customers, payment is due 30 days from date of invoice. Prepayment is required on journal orders. Orders from customers with an unsatisfactory payment history require payment in full. Other restrictions may apply.
Returns
Resellers, Bookstores, Agency Textbook Returns: Overstocks must be returned within 6 months of invoice date in resalable condition with invoice # and date of purchase. A 15% restocking fee with a $10 minimum will be deducted from the credit due ($100 maximum restocking fee). Returns must be approved in advance. Please include original invoice number, date, and specify reason for return. Buyer will pay all shipping and handling charges on returns for any reason other than damaged or defective goods. Claims on damaged or defective goods must be made within ten days of receipt by buyer. Damaged goods will be replaced with identical goods in proper condition. Credit is calculated at actual discounted price when the buyer purchased the order. To apply credit invoice on future orders, the buyer will need to reference the credit invoice number or include a copy of the invoice with the order. No cash refunds.
All returns must be pre-approved and shipped to our Maryland warehouse. If you send a return to our Minnesota office, instead of our Maryland warehouse, your return and subsequent refund will incur an additional service charge.
Vat Number
Please note your VAT number on your order if you are a member of the European Community.
TERMS SUBJECT TO CHANGE WITHOUT NOTICE
MBAA PRESS Customer Care
3285 Northwood Circle, Suite 100, St. Paul, MN 55121
United States of America
TOLL-FREE 1-800-328-7560
in the U.S.A. and most of Canada
Phone +1.651.454.7250
Fax +1.651.454.0766
E-mail
mbaa@mbaa.com
