MBAA TQ https://doi.org/10.1094/TQ-61-3-0910-01 | 
VIEW ARTICLE
Frances Tietje-Wang (1) and Christian J. Mercado Acevedo (2). 1. Fermly, Denver, CO, USA. 2. F&B Consultant, Caldamentum, Ithaca, NY, USA
Abstract
Unconscious biases are automatic behavior patterns and attitudes that unconsciously influence interactions with others. These behaviors can be rooted in sociocultural influences and personal experience. Unconscious biases can discourage personal growth and may create distance between people of different backgrounds, lifestyles, or abilities. The impacts can be seen in employee turnover and morale, representing increased production costs and lost time in recruiting and retraining talent. This article defines, characterizes, and provides examples of unconscious biases and their potential consequences in the brewery. The BIAS model is presented as an iterative training approach to reduce unconscious biases and their influence in the workplace. External educational resources also are provided.
